Modernizing Disability Services with Accessible E-Commerce.
Client
DISE Services (Australia)
Category
Disability Support & NDIS Healthcare Services
Timeline
Web Design & Development,
WCAG Accessibility UI,
Service Catalog,
Cloud Hosting
DISE Services provides specialized support, community care, and assistive solutions under Australia’s National Disability Insurance Scheme (NDIS). They required an accessible, user-friendly digital portal where participants, families, and support coordinators can easily explore service options, submit referral forms, and book support.
NDIS-Compliant Accessibility: Build a web layout following strict WCAG accessibility guidelines with high readability, easy navigation, and clear contrast.
Streamlined Participant Referrals: Integrate direct intake and referral forms for participants, support coordinators, and caregivers.
Service Catalog Structure: Organize complex support categories—such as core supports, capacity building, and community access—into intuitive landing pages.
Clean typography and large action buttons tailored for users of all digital skill levels.
Responsive multi-step intake/referral workflows with file uploads and NDIS participant verification fields.
High-security cloud hosting and SSL encryption to safeguard sensitive client details.
Accessible UI/UX Design: Engineered a spacious, friendly interface with clean visual hierarchy and high-contrast elements.
Custom Referral Portal: Developed interactive online forms allowing support coordinators to submit NDIS participant details quickly.
Optimized Performance Stack: Applied image optimization, asset minification, and caching for rapid page loading across desktop and mobile devices.
Color Palette: Trust Navy (#0A2540), Soft Care Teal (#00A896), Warm Sand (#F8F9FA), and Clean White (#FFFFFF).
Typography: High-legibility sans-serif fonts optimized for screen readers and comfortable readability.
UI Elements: Large click targets, rounded service cards, clear status badges, and sticky contact callouts
NDIS Service Hub: Structured landing pages detailing support options and funding categories.
Online Intake & Referral System: Direct forms with automated email notifications for rapid team response.
Mobile-First Accessibility: Fully responsive design adapting to screen magnifiers, tablets, and mobile browsers.
